Join us in Lisbon as a Help Desk Officer and be part of the Regional Control Desk team at Counter Terrorism Policing South East (CTPSE). This exciting opportunity offers competitive compensation, visa sponsorship, relocation assistance, and employee benefits. We are looking for individuals with excellent English communication skills and a passion for providing top-notch customer service. Read on for more details about this position:
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Details of Help Desk Officer Jobs in Portugal
- Job Country: Portugal
- Industry: Customer Service
- Job Type: CSR/ Help Desk Officer
- Minimum Experience Required: 1 year
- Education Required: High School Diploma
- Any Age Limit: No
- Visa: Sponsorship
- Relocation: Yes
- Accommodation: No
- Employment Term: On-Contract and Full-Time
- Salary Hourly: €16 per hour
Requirements
- Fluency in English
- Excellent communication skills in a clear, friendly, and professional manner
- Ability to receive information and respond promptly to requests
- Summarize information quickly and effectively
- Liaise with internal and external partners
- Work collaboratively with teams within CT Policing and the intelligence community
Work Duties of a Help Desk Officer
- Provide service and support to customers over the phone in English
- Offer information and solutions regarding products/services
- Update customer requests in the company’s software
- Assist with live operational activities
- Liaise with senior officials and teams to address incidents related to counter-terrorism activities
Benefits
- Prime office location with easy access via public transport
- Confidential healthcare insurance (after six months of employment)
- Additional overtime payment
- Career advancement opportunities
Who Can Apply?
Applicants from various regions including Asia, Africa, Latin America, Europe, and the Middle East are encouraged to apply for Help Desk Officer positions in Portugal with visa sponsorship and employee benefits.
How to Apply for Help Desk Officer Jobs in Portugal with Visa Sponsorship?
Interested candidates can apply directly online through the job advertisement site. Click on the link below to submit your application: